
UX designer
I'm Melissa, a UX designer with a thing for making complicated, technical products feel simple and human.
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With ten years in user experience, my work blends user empathy, technical depth, and business impact.

Design Approach
I believe the best designs come from genuinely understanding users and bringing a team together across disciplines to create something thoughtful and intuitive. For me, that means learning the problem deeply, building strategy collaboratively, iterating often, and staying open to feedback throughout.
Collaborate
Every design is improved by collaboration. Building trust across a team doesn't just make the process better — it makes the product better for the people using it.
Iterate
No design is ever finished. Thinking in layers — designing for now, planning for later, and keeping an eye on the future. Every iteration is an opportunity to learn, realign, and make it better.
Feedback
Feedback is key — from users through testing and research, and from design critiques, UX reviews, leadership presentations, and QA as designs are implemented.